Party Mart

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4.3

( 8 reviews )

Fashion

2148 Carling Ave Unit 7, Ottawa, ON K2A 1H1, Canada +1 6137-282-999.0

Party Mart is a well-known brand that specializes in providing a wide range of party supplies and services. With its extensive collection of balloons, costumes, and party decorations, Party Mart aims to make every celebration memorable and fun. The brand takes pride in offering high-quality products at competitive prices, ensuring customer satisfaction. Whether it's a birthday party, graduation celebration, or Valentine's Day surprise, Party Mart has everything needed to create a festive atmosphere. Additionally, Party Mart also offers party rental services to make event planning hassle-free. The brand is dedicated to providing excellent customer service and aims to exceed expectations with its diverse selection and affordable prices. Party Mart is the go-to destination for all party needs, making every occasion a special one.

Amenities and More

Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Payments
- Credit cards
- Debit cards
Crowd
- LGBTQ+ friendly

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Nicole coan

March 22, 2024

Update from my previous review, spoke with Natalie, lovely person. Had a discussion about the situation and really understood what happened. Overall, I want to clarify, I appreciate all the time and care that went into the balloons. The bouquet is lovely and really shows how beautiful it was presented. I appreciate her for reaching out and asking for more clarification. I'd happily go back.

Boone tallan

March 22, 2024

Lovely customer service and better prices than the competitors. Most importantly, they made sure I had everything I wanted, even down to customizing the way the balloons were tied to their weight for maximum convenience. 110% the best party store! You've earned a repeat customer today!

Ronald chan

March 22, 2024

Super organized and much variety! Love this store!

Faye wei wei

March 22, 2024

Poor selection dragged out over a large sales floor. Girl working the balloon counter was extremely rude. So glad I went without my kid. Will not return to this location ever! Go to Party City! The staff are always friendly and there shelves are fully stocked!

Vera yee

March 22, 2024

Great customer service - I went in looking for gender reveal smoke bombs. The ladies went above and beyond to open the envelope from the Dr with the baby’s gender, cover up the colour of smoke bombs they were selling me with a special label so we couldn’t tell what it was... and even process the payment so it wouldn’t show on the screen or receipt what colour I purchased. I highly recommend them if you’re looking for smoke bombs for a gender reveal!

Mpf200 (mike)

March 22, 2024

I visited this location earlier today (Around 4:30). The store was great!However, you’d expect the associates to know a thing or two about customer service ,but unfortunately they don’t. They don’t acknowledge you, let alone greet you. I’ve never experienced this anywhere before. I understand that there might be other things they were tending to, but not when you have a customer waiting and then they look at you like they don’t want to serve you. I walked out without making a purchase. You might want to pay attention to how your associates serve your customers.

David dobbins

March 22, 2024

I just recently bought their Valentine's package deal for heart shaped helium balloons. I had been looking for about a month at various online stores and local stores but reviews weren't promising. I found Party Marts add on my Facebook market place and was pleasantly suprised that it was here located in Ottawa with three locations that are conveniently located around me. After looking them up, I had seen an article about them suffering during covid and that was all I needed to support a local business during this time. Ordering online was a breeze and I had spoken to their daughter who answered all of my questions in less than a minute. After placing my order, the mother Natalie phoned me and we finished up my order. Natalie was such a wonderful person to talk to, she put a smile on my face and I am quite confident that these balloons are going to Make my partners valentines day. Everything was done in a very FAST and professionally manner, I highly recommend Party Mart for all your needs. SUPPORT LOCAL GUYS!!!!

Christina lagalo

March 22, 2024

Party Mart is the only place I go for everything party - their selection for wedding things (bachelorette, wedding party, accessories) is AMAZING. Super friendly staff, always going above & beyond to help. I’ve seen their work with decorations/rentals for a graduation, and it was BEAUTIFUL. For any renting needs, or little props you need to buy, Party Mart is the way to go!